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Privacy Policy

A legal disclaimer

By purchasing and using products from Unhinged Candle Co., you agree to the following terms and conditions.

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Candle Safety Disclaimer

 

Candles are an open flame product and should always be used responsibly. Failure to follow proper candle safety guidelines may result in fire, injury, or property damage.

By purchasing our products, you acknowledge and agree that:

  • Never leave a burning candle unattended.

  • Keep candles away from children, pets, flammable materials, drafts, and anything that can catch fire.

  • Burn candles on a stable, heat-resistant surface.

  • Do not burn candles for more than 4 hours at a time.

  • Discontinue use when approximately 1/2 inch of wax remains.

  • Trim wicks to 1/4 inch before each use.

  • Use products only as intended.

Unhinged Candle Co. is not liable for any damage, injury, loss, or misuse resulting from the use of our products.

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Product Variations

 

Because our candles are handmade, slight variations in color, appearance, scent strength, and finish may occur. These differences are normal and do not qualify as defects.

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Allergy & Sensitivity Disclaimer

 

Our products may contain fragrance oils, essential oils, dyes, or other ingredients that could cause sensitivities or allergic reactions in some individuals. Customers are responsible for reviewing ingredient information and using products at their own discretion.

Discontinue use immediately if irritation or adverse reactions occur.

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Humor & Branding Disclaimer

 

Unhinged Candle Co. products may feature humor, satire, sarcasm, profanity, or mature themes intended for entertainment purposes only. Product names and descriptions are not intended to offend, harass, or target any individual or group.

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Limitation of Liability

 

To the fullest extent permitted by law, Unhinged Candle Co. shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from the purchase or use of our products.

Purchasing from our company constitutes acceptance of this disclaimer and all related policies.

Privacy Policy

At Unhinged Candle Co., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with us online.

Information We Collect


When you use our website or make a purchase, we may collect the following information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

  • Order history

  • Website usage data (such as cookies and analytics)
     

How We Use Your Information


We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and shipping notifications

  • Improve our website and customer experience

  • Send promotional emails or marketing communications (only if you opt in)
     

Payment Information


Payments are processed securely through third-party payment providers. We do not store your full credit card information on our servers.
 

Cookies & Analytics


Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and personalize your experience. You can disable cookies in your browser settings if you prefer.
 

Sharing Your Information

 

We do not sell, trade, or rent your personal information. We may share limited information with trusted third parties only when necessary to:

  • Process payments

  • Ship orders

  • Operate our website

  • Comply with legal obligations
     

Email Marketing

 

If you subscribe to our newsletter or promotional emails, you may unsubscribe at any time by clicking the “unsubscribe” link included in our emails.
 

Data Security

 

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can guarantee complete security.
 

Your Rights

 

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

  • Opt out of marketing communications

To make a request, please contact us using the information below.
 

Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
 

Children’s Privacy

 

Our website is not intended for children under 13 years of age, and we do not knowingly collect information from children.
 

Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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